Issue 6: Xfinity Flex Stuck on Black Screen Glitch These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Do Not Sell My Personal Information. I wish that the guide (and the Flex) could incorporate local over-the-air channels as well, similar to what you can do with the Amazon Fire TV and the Amazon Fire TV Recast. Try to avoid the HDMI (ARC) port, as this could cause confusion later. All information included herein is subject to change without notice. Have I installed it incorrectly? Can someone confirm? How do I do it? Use your notebook to notate the port which each device is connected to. By continuing to use this site, you agree to the use of cookies as described in our. You can activate your cable box online or by calling Comcast. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Before his tenure at Tom's Guide, he was the Reviews Editor for Laptop Magazine, a reporter at Fast Company, the Times of Trenton, and, many eons back, an intern at George magazine. Click the Captions tab and click CC or Closed Captioning. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. Can't anyone there think freely and not read from a script???? Now that I have an XFinity Digital Cable Box connected to my TV from the cable cord, which is required now for cable, my TV doesn't recognize my computer with the same HDMI cord. Enter the information required to verify your account. Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. While the Flex is a new device, the lack of some of the largest streaming services puts it at a definite disadvantage compared to Roku's and Amazon's streaming boxes. Include your email address to get a message when this question is answered. I wouldn't recommend hooking up the cable box to a blue ray player, but to an actual TV. I understand you are trying to connect your HDMI and access HD input. But while the Flex has a number of good features, such as voice search and integrated smart home controls, it needs a lot more. Youre eligible for Xfinity Flex if you have an Internet-only subscription. You should only receive cable TV boxes directly from Comcast. All tip submissions are carefully reviewed before being published. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). After that, it was just a matter of logging in to my respective streaming apps. On the back, you'll find an HDMI port, USB-C for power and an Ethernet jack if you choose to hard-wire the device to your router rather than use Wi-Fi. Techwalla may earn compensation through affiliate links in this story. Go to Settings -> System -> Power and select Power On to Last used TV input. But opting out of some of these cookies may affect your browsing experience. All you need is one HDMI cable. Depending on the quality of the source, the receiving devices, and the HDMI cable quality. Flex also has both of the new streaming services on the block: HBO Max (which Roku and Fire TV still don't have) and Peacock, which it got months before everyone else. By using our site, you agree to our. Cable box and remote instructions vary from model to model, so consult your remote's manual for instructions on synchronizing the remote with your TV and cable box. Make sure that your HDMI port is set to the right input method. Sounds like your one TV may be a RokuTV and your other TV is a non-RokuTV with an attached Roku device via HDMI port or cable. High-Definition Multimedia Interface (HDMI) HDMI cables are a popular choice for carrying both audio and video signals to your home theater setup. Have your account number and cable box serial number handy. 2. You need to enable UHD HDMI Color (Input Signal Plus). Newer X1 cable boxes can be activated directly from your TV. Select it, and you're presented with a number of short video clips of the day's events, divided by category: News, Sports, Entertainment, Late Night Highlights, and New & Trending on YouTube. Change the name to whatever you want, save your changes, and repeat for all devices. How do I use the HDMI input on my Xfinity X1 box? By using this service, some information may be shared with YouTube. The streamer has a Fast Ethernet (10/100) port it's not a Gigabit one to connect to a router or switch via a network cable. Please help us improve by selecting a reason below. A shame this is how they treat long time customers. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. You get thousands of free movies and shows Xfinity Flex lets you stream more than 10,000 free movies and shows from apps like Pluto, Xumo, and Tubi. From there, you can change the TV output to match the proper HDMI connection. 3. An HDMI cable has 19 pins. For those who don't want to scroll through lists of shows, Xfinity's voice search will prove very handy. Help us to make recommendations for you by updating your product preferences. In this setup, you have to manually select the Input using your TV remote, not the Roku remote. Connecticut, Vermont, western Massachusetts & parts of New Hampshire. From there, you can change the TV output to match the proper HDMI connection. Roku devices attached to a TV via HDMI do not have or show any Inputs (like cable box, antenna, etc). The initial startup time may take a while to complete, and the X1 may have to download updates. Most of these are pretty self-explanatory, but Today is a unique addition to a streaming box. Enjoy! Hello, My X1 has (2) HDMI inputs. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Your remote may have an Input, Function, or Source button (these all mean the same thing). From there, change the option to "Last Input" and the TV will always go to the last input that was used when it is turned on. Tested. Some soundbars or surround sound systems use Audio Return Channel technology or ARC for short. The other, labeled HDMI TV, is the one you use to connect it to a display. There are (2) visible HDMI inputs ports on the back of my cable box. This may take another 20 minutes or so to complete. This cookie is set by GDPR Cookie Consent plugin. Find the right input by pressing the input/source/AV button on your original TV remote. Move the side of the cables near the TV far enough that you will be able to reach them from behind the TV. Important: These dongles are designed for specific TV models. These cookies will be stored in your browser only with your consent. On most Comcast cable boxes, the HDMI port is either in the bottom-right corner of the box or at the bottom of the box's back. By signing up you are agreeing to receive emails according to our privacy policy. Make sure you're using the HDMI Out port on the box and not the HDMI Input ports. This may take 20 minutes or so to complete. You can usually buy HDMI cables for under $15 online or in a tech store. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Copyright 1995-2023 SAMSUNG All Rights Reserved. Set your Audio receiver to the correct Input. It will show you how to connect various devices. You can learn more about your Xfinity TV Box for your TV and download the user manual or open source license information here. Write down the port number next to each device in your notebook. With so much to connect and so little time, we all need some kind of guide to help us figure it all out. selection. When I finally got the new bill (a month later) I'm greeted with a new monthly fee of $12.99 fee related to Flex (broadcast TV fee).. The boot screen displays while the TV Box powers up. Depending on your remote there should be a TV input option, but really the cable would be on one input and everything else would be connected to the TV not our cable box. This website uses cookies to improve your experience while you navigate through the website. 0 0 For LG Bluetooth Headsets, follow the sound setting instructions below, except choose Lg Soundsync (Wireless) as the Sound Out device. Then, selectSoundand selectSound Output. Lay each device on the floor, with some space between each (the more space the better). Make sure the TV and cable or satellite box are turned off. Interested in learning more? Choose Last Used TV input, and there you go. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. The set-top box being offline. Applicable Products and Categories of This Article Select the link that matches the model year and letter series of your Android TV or Google TV to determine the functions supported by each of the HDMI ports. Select a name for your X1 box and then wait while it activates. ? How do I get the box to switch sources? But ultimately, a streaming box is only as good as the content you can stream through it. But you can't argue with free. Ex. 4. I don't mind the extra buttons; what I do mind is how stiff they are. I dont even have cable anymore, cause we had to get rid of it back in February 2020. Email as a contact option was discontinued as of April 3rd, 2019. If your HDMI device is not detected, try pressing both Windows keys simultaneously, then "Duplicate" or "Extend.". Copyright 2023 Comcast Corporation. To enable HDMI on Linux, you'll need to use an HDMI cable to connect your laptop to the device. They will not activate, and are most likely stolen. From there, set the audio output for your TV. It's not as minimalist as something you'd get from Roku or Apple TV this remote has a number pad, for instance but it's probably more cost-effective for Comcast to use the same remote. Thanks to all authors for creating a page that has been read 607,345 times. Good Choice!! Xfinity's Flex streaming box is free for Xfinity's Internet customers, but it needs more streaming apps before it can really compete with Roku and Amazon. Connecting a digital adapter is pretty much the same as a regular cable box. arising from or related to use or reliance of the content herein. He received his undergraduate degree from Boston College, where he worked on the campus newspaper The Heights, and then attended the Columbia University school of Journalism. It's easy to get it up and running -Just plug in your Xfinity Flex box to a TV with an HDMI port, connect to your Xfinity Internet, and start streaming from your customized dashboard in minutes. Scientific Atlanta, Arris) make the same box for various providers (Cox, Verizon, Comcast). Prices and offers are subject to change. Ports: USB-C (power), HDMI (video out), Ethernet One HDMI Cable can transmit digitally (as an example 4K H This cookie is set by GDPR Cookie Consent plugin. 12 Easy Solutions, How to Clean a Flat Screen TV (And What to Clean It With), How to Hook Up a Smart TV to Cable (Setting Up Your Smart TV), How to Fix a TV With Picture But No Sound, How to Measure a TV: Simple Measurement Techniques, http://customer.xfinity.com/help-and-support/phone/how-to-activate-your-self-install-devices/, http://customer.xfinity.com/help-and-support/cable-tv/x1-stb-activation/, http://forums.xfinity.com/t5/X1/X1-mini-cable-box-won-t-connect/td-p/2500935, http://customer.xfinity.com/help-and-support/phone/self-install-basic-troubleshooting/, http://customer.xfinity.com/help-and-support/cable-tv/x1-errorcode-rdk-03007-unable-to-connect-to-xfinity-tv. While it has Netflix, Amazon Prime and the premium cable channels (HBO, Showtime, Epix), the biggest failing of the Flex is its extremely limited number of apps and content partners. See screen caps attached. Your Comcast HDMI port will now be enabled. 8. Privacy Policy. On another TV, my ROKU stick does not show any home option for cable box so I have to manually go to new input. devices attached to a TV via HDMI do not have or show any Inputs (like cable box, antenna, etc). How to Hook Up Surround Sound to a Comcast Receiver. 9. Insert all cables into their respective devices. Required for watching 3D video. Lay each cable on the floor, going from the device it is for, to the TV. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. Contact us for all your product questions or concerns. The Xfinity Flex became available in the fall of 2019. I called the rep last night and he was matter of fact about it as if I should have known that 'of course there would be a broadcast TV fee with flex'. Though the USB ports on Comcast DVRs are disabled, it is still possible to record video onto DVD from one of these DVR units. HDMI for DVD player gets blue labels, HDMI for Game Console gets red labels. This works on my new 70. Other Xfinity features are available If you have an xFi Gateway, you can use Xfinity Flex to find your Wi-Fi password, see what devices are connected to your network, set parental controls, and even pause Wi-Fi access on your home network. Some users have had success using the LG Bluetooth Rolly Keyboard, but this is not officially supported.